INSERT INTO tblcactusclickthroughs (CTR_AgencyID, CTR_ConsultantID, CTR_VacancyID, CTR_AgentsRef, CTR_JobTitle, CTR_LanguageID, CTR_Date) VALUES ('1407', '1743', '41178', 'Trainer', 'Business Process and ICT Trainer ', '1', NOW())

Business Process and ICT Trainer

Business Process and ICT Trainer required to work in partnership with the Stakeholders, Service Operations Team, and the Operational Community, programme staff and security consultants and report to the Training Manager.

Specific tasks include, but are not confined to the following:
* Support the Business Training Manager in delivering all objectives of the Training Strategy;
* Assist the Training Manager in the Training Needs Analysis and the development of appropriate learning outcomes to meet the Training Strategy;
* Translate business processes into usable and understandable training objectives;
* Design and development of training materials including Quick Reference Guides, Detailed User Guides, Train the Trainer and evaluation documentation;
* Delivery of Business Process and ICT training to meet the training rollout and implementation schedules;
* Ongoing review of user and training documentation as applicable;
* Monitor, review and administration of training evaluation materials;
* Planning and administration of training events as detailed in the training plan;
* Assisting with the coordination and administration of business change activities at sites;
* Assisting with the identification and development of business change materials;
* Supporting business change and process workshops;
* Support in the management of stakeholders

Key Attributes and Skills
Essential professional criteria
* Excellent written and spoken English;
* Skilled in the development of train-the trainer materials;
* Experienced in delivering training to end-users of ICT systems;
* Experience in delivery of online learning;
* Adept at building and maintaining relationships with the user community;
* Ability to work under pressure and to turn-round material changes to meet tight deadlines;
* The ability to prioritise the production of training deliverables;
* Skilled in the development and production of comprehensive supporting user-documentation;
* Skilled at producing high quality presentations;
* Efficient in administration and planning activities;
* High level of competency in Microsoft Office applications;
* The ability to deal with confidential and sensitive information up to SECRET and occasionally higher;

Please email your CV if you have the rel event skills and experience required.


Reed Specialist Recruitment Limited is an employment agency and employment business.

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