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Design Manager

Design Manager? Concept Manager? This is a fantastic opportunity to join a major UK company in a Design Manager role. We provide retail, business and corporate banking, and insurance and investment services through our multi-brand strategy in the UK and internationally.

We have the biggest private shareholder base in the UK. We have over 40 brands, with a customer base over 22 million and we employ about 72,000 people having a significant presence in Ireland, Europe, Australia and North America. We are the UK's largest mortgage and savings provider and the number one provider of new investment products. The group is one of the UK's leading general insurers and has a reputation for excellence in the provision of business banking and corporate finance, delivering innovative funding solutions across a range of markets.

Working with a variety of information e.g. format plans, built and live schemes, customer and staff feedback you are responsible for creating merchandised format plans. You will work cross functionally to ensure you get appropriate support and buy in for plans with a high level of influencing to ensure buy-in of planning, space design and other departments to proposals. You will work with a variety of information and ensuring format plans achieve a balance across different performance indicators e.g. sales per sq ft, availability, customer satisfaction. You will have the ability to use adjacencies and range data alongside space performance data to provide solutions that create maximum scores on customer satisfaction with the logic of the layout being able to make trade offs between financial gain, customer disruption, operational need and other factors to determine appropriate level of layout changes.

You will be educated to degree level in design or retail or similar. You should be highly PC literate including email, internet, PhotoShop, Illustrator, AutoCAD and Vector Works (or equivalent). Ideally you will have experience working within a fa

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