Executive Job Details
Share This Job
Your Options
Connect Directly With Top Executive Recruiters
Recruiters are the gatekeepers to both the advertised and unadvertised jobs markets.
You can connect directly with top recruiters from the UK's largest executive recruiter network, CVtrumpet in just minutes.
Click here to connect directly with targeted £50k to £300k recruiters.
Can't execute query
INSERT INTO tblcactusclickthroughs (CTR_AgencyID, CTR_ConsultantID, CTR_VacancyID, CTR_AgentsRef, CTR_JobTitle, CTR_LanguageID, CTR_Date) VALUES ('1407', '1743', '18321', 'Desktop', 'Desktop Support Technician', '1', NOW())MySQL Error: Table './aej_live/tblcactusclickthroughs' is marked as crashed and should be repaired
Desktop Support Technician
London - London
Our client plays an integual part in the public sector and is looking for a candidate with the following skills -
Essential Skills
Windows XPskills, MS Office, Email. Good communication skills are essential as phone support will be required. Good documentation and customer service skills are essential as are strong organisational skills.
First line helpdesk support
Strong Spoken English
Desirable
Ideally the candidate will have experience with desktop build deployment
Lotus Notes 8.5
This role would ideally suit a graduate or college leaver.
Previous experience of technical troubleshooting.
Role
To help receive and manage helpdesk tickets by email or calling customers.
Respond to telephone and email queries in a timely fashion.
Escalate and re-route any technical queries to the appropriate departments and 3rd party technical support.
This role is challenaging, customer focused and will require a driven, enthusistic person to help manage the business change.
Produce and manage regular reports on volume of contacts to help desk and other ad-hoc reporting when necessary.
This job vacancy is no longer active.
Please feel free to look at similar jobs below or use our executive job search facility to find the right job for you.