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Operations Director - HR Consultancy

Operations Director - Human Resources Consultancy

Location: North Midlands
Remuneration: £50K - £65K plus Company car plus healthcare

The Job

Fast growing, dynamic and highly profitable company, winner of many business awards, is seeking to recruit an Operations Manager (Director Designate). The person appointed will be responsible for the efficient and cost-effective management of a 30 plus specialist team delivering professional consultancy services to a national customer base, comprising small businesses and blue chip companies.

Key deliverables include:

• Ensure customers receive high quality consultancy services, providing specialist advice and support, consistent with contractual obligations
• Proactive management of the team including 4 Managers
• Maximise customer retention
• Implement cost effective delivery and productivity monitoring systems
• Optimise contract revenue and profitability
• Achieve ‘best in class’ customer service
• Assist in the development of new revenue streams
• Develop personal customer interface with key customers
• Play role in senior management team
• Assist in the delivery of departmental personal development plans

The Person

• Graduate calibre
• A good working knowledge of HR and Employment Law
• Successful track record in managing commercial revenue generating business to business service
• Experienced in delivering first class customer service
• Knowledge and experience of CRM systems and IT generally
• Exceptional people management and motivational skills
• Ambitious and determined
• Flexible and resourceful
• Proactive team leader
• Ability to recognise and exploit commercial opportunities
• Excellent potential for further career development
• Knowledge of statutory legislation relating to corporate governance

If you possess the necessary skills and experience in order to carry out this senior role successfully, then please email your CV with salary expectations to,
jm@scott-jardine.com

TAKE ADVANTAGE OF OUR REFERRAL SCHEME! If you are able to recommend a friend or colleague who is subsequently placed by Scott Jardine, we will pay you £250 per person, please refer to our website for full details.


SCOTT JARDINE

• Established in 1987, Scott Jardine has forged a reputation as one of the UK's leading Search & Selection Consultancies.
• Scott Jardine specialises in technical, commercial, middle to senior management roles and board level appointments.
• We are experts in the application of leading edge psychometrics, as part of a best practice, multi-method assessment methodology.
• Our consultants bring to each assignment strong track records and extensive links across their own specialist areas.

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