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Operations Manager
London - South East
An excellent opportunity to join a leading UK facilities contractor as an Operations Manager.
The main purpose of the Operations Manager role is to have overall responsibility for the operational delivery within region of the service requirements defined by the contract within the commercial model and agreed budgets. The Operations Manager will be responsible for implementing and reviewing operational procedures to deliver the short, medium and long term plans for the contract against agreed milestones
The key responsibilities for the Operations Manager include:
- Management of facilities management delivery.
- Management of reactive maintenance delivery.
- Ensure best value management techniques within contract.
- Development of contract delivery strategy, providing demonstrable operational benefits.
- Development of relations and collaboration with client management teams to ensure delivery of contract.
- Liaison with Facilities Manager to ensure services are being delivered.
- Responsibility for management of the FM teams, including recruitment, selection, training/development of staff and succession planning.
- Management of supply chain partners.
- Lead member of the continuous improvement team.
- Ensure application of continuous improvement techniques within the area.
- Provide audit role to ensure adherence to processes.
- Responsible for ensuring compliance with client policies on health & safety, quality assurance & environment.
- Responsible for contract resources and budget management using open-book approach.
- Drive out efficiencies and generate savings and best value solutions.
- Responsible for area performance during mobilisation, steady state and demobilisation contract stages.
- Responsible for performance reporting against contractual performance indicators and awareness of recovery system.
- Ensure accurate information is available to the client team.
- Responsible for risk management delivery.
The successful Operat
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