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Pre-Sales Consultant - CRM - London

Based in London, you will be responsible for the quality, architecture, and accuracy of pre-sales engagements. The person will also be the primary technical contact for the sales team – both in terms of prospective and existing client opportunities. The candidate needs an understanding of related software such as CRM / ERP and also BI to a certain degree. An understanding of major database vendors such as SAP & Oracle is also very beneficial.

Ability to communicate effectively in both written and oral forms with all levels of management, both internal and external to the department. Have good interpersonal skills, the ability to interview users and design optimal solutions for their problems, and the ability to work with other developers to solve larger problems. Comfortable with pre and post sales activities. The package includes a generous & bonus as well as a full benefits package.

Skills required:
• Comfortable configuring/customising and demonstrating complex software solutions.
• Familiar with CRM concepts and solutions such as Microsoft Dynamics CRM, Oracle, SAP and Salesforce.
• Experience working with third sector or not-for-profit organisations.
• Business analysis, requirements gathering and gap-fit analysis skills.
• Commercially astute with good presentation and negotiation skills.
• Ability to accurately manage customer expectations.
• Strong relationship building skills at all levels - both internally & externally.
• The ability to meet deadlines and work under pressure.
• Excellent communication (written and oral), influencing and consulting skills.
• A logical approach to problem solving and strong troubleshooting skills.
• Experience providing advice and/or consultation to modify and improve business processes.
Technical skills required:
• Proficient in developing solutions with the following technologies: VB.Net and/or C#, IIS, XML, SSRS, SSIS
• Knowledge of SQL and Microsoft SQL Server
• Experience of integrating API’s and Web services
• Knowledge of Business Intelligence, OLAP and associated reporting tools would be beneficial.

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