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Quality Manager

Quality Manager – West Sussex – US multinational electronic components manufacturer – attractive base and benefits



Client: A global leader in its technical field, this US multinational are predominantly a design, manufacturing, and distribution organisation, functions: R&D, marketing, sales, production, engineering, materials, quality, and support teams.



Role: Quality Manager – A leadership role to ensure the integrity of the company's quality system and processes.



Responsibilities:



· Developing and maintaining the company's quality management system in line with business needs, and ISO9001 regulations

· Continually drive process improvement activities in all areas of the business

· Maintaining product quality integrity, throughout the product lifecycle

· Validating new products from Engineering prior to launch

· Measuring and monitoring customer satisfaction levels

· Generating and analysing key performance metrics

· Identification and correction of highlighted quality issues

· Preparing quality reports

· Customer product returns improvement

· Supplier quality assurance

· Calibration system







Person - higher weighting more important:



10 – Degree or equivalent in Quality Assurance

10 – Extensive experience in Quality Assurance management in electronics based design and manufacture

10 – Experience of working within an ISO9001 framework

10 - In-depth knowledge of quality and industrial standards

10 – Experience in development and maintenance of quality management systems

10 – Proven ability in driving process improvement activities and projects

10 – Experience in developing, measuring and monitoring KPIs

10 – Knowledge and application of lean thinking methods , tools and techniques

10 – Ability to manage a budget of £250K

10 – Self motivated, with strong analytical skills

10 – Team management experience - coaching, leading and developing
10 – Excellent level of communication skills, written , verbal and presentation

10 – Proficient in all Microsoft Office packages

9 – Six Sigma Black Belt certification preferred, Green Belt level acceptable

9 – Experience in validating new products prior to launch

8 – IQA or IET membership desirable

8 – Knowledge of SAP within manufacturing environment preferred

8 – Additional European languages would be an advantage

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