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Senior Service Delivery Manager - Telecoms
Reading - Thames Valley
Senior Manager - Service Delivery
Our client, a global in telecommunications and infrastructure business, is looking for a senior Service Delivery Manager to join a growing team of professionals. The role is based in Berkshire, UK, with a good salary, excellent benefits package and opportunity for career progression within an expanding business. This role is ideal for an ITIL Service Manager with Team Lead experience, who wants to take that next step in their career.
As a Senior Service Manager, you will be responsible for;
*Taking responsibility of the service delivery team and growing the function
*Ensuring a high level of service delivery
*Design and present the service roadmap to customers
*Manage the key performance indicators of project deliverables at each stage
*Manage the project resources and suppliers where required
*Establish the service regimes and processes per project / customer
*Be accountable for overall customer satisfaction and service delivery of the Service Management function to contractual SLAs and KPIs
For a successful candidate, our customer offers the following benefits;
*Good salary with strong bonus and excellent benefits package
*Security of working with a well-established and respected brand
*Opportunity to work with market leading clients and projects within a leader in the telecoms industry
*A creative and challenging environment that will put your skills to the test
*Excellent office facilities in the UK
*Defined career progression in a rapidly expanding organisation
This job vacancy is no longer active.
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