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Customer Management Technical Consultant, German S
Bern - Switzerland
Customer Management Technical Consultant/ Tech Support Manager Qualifications
* 2 years Genesys experience within the last 5 years
* A degree in computer science or equivalent degree (university, ETH or FH)
* experience in contact center technologies and projects
* professional experience in the CRM environment ( development or integration) and knowledge of CRM standard products
* Impeccable spoken and written German ( mother tongue level ) and good knowledge of English
* joy of new creativity and innovative solution designs
* High autonomy and flexibility in the application area
* Safe in appearance , integrity and quality-conscious, committed and motivated
* communication skills, teamwork , initiative and resilience
* flexibility and mobility ( inserts in all of Switzerland )
Customer Management Technical Consultant/ Tech Support Manager Experience
* Engineering of computer telephony integration (CTI ) and CRM applications of contact centers
* Design and implementation of solutions
* Project management
* Technical advice to our clients
* Presales unterstützung
* Serving customers in the area of ​​maintenance and support
Customer Management Technical Consultant/ Tech Support Manager Laungages
* German (Native or very good knowledge of written and spoken)
* English (very good command of spoken and written)
* Other languages ​​(especially French ) is an advantage
This is a Fantastic opportunity for a Customer Management Technical Consultant/ Tech Support Manager to work with a market leading Consultancy in Bern on an initial 9 month contract. Please apply with an up to date CV and a brief summary of your relevant experience for the role.
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