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Director of Operations
Rochester - $%$%
Job Overview:
The Director of Operations is responsible for managing the overall performance and profitability of multiple Transportation, Flow Through or Warehouse facilities. The Director of Operations leads and manages all activities related to the functioning of multiple service centres, and the P&L of those centres, in order to meet or exceed customer expectations and to achieve facility and company goals for operating revenue, growth, sales, and service for the service area.
Job Description:
* Oversee all aspects of multiple sites for operations, administration, financial and customer service within the facility
* Ensure maximum return on revenue through effective operational planning and business development
* Overall responsibility for financial management, P&L results and management results to achieve operating income plan
* Owns the overall performance of the BSC results for the respective site
* Acts as key point of contact for multiple customers, working through service and KPI targets, contractual issues and/or renewal, pricing and scope adjustments
* Responsible for increasing the customer presence
* Ensure compliance with all federal, state, or local regulatory agencies. (i.e. OSHA, DOT)
Minimum Requirements:
* Bachelor degree in Supply Chain, Transportation & Logistics or related degree and/or equivalent experience
* 10 plus years' experience in warehousing (operations, sales, or combination)
* Proven track record in leading/managing distribution operations
* Knowledge of state, federal and international applicable laws and regulations (Federal Maritime Commissions, Interstate Commerce Commission, U.S. Customs, environmental, import/export, maritime, human resources)
* Demonstrated strong leadership, business planning, financial analysis, negotiation and customer satisfaction skills
* Demonstrated knowledge of effective organization and project management skills
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