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Root Cause Analysy

Ref: : 4377 (Reed Finance Executive Search)
Location: :

Birmingham - Midlands (West)

Rate: £550 to £575 (Contract)
Industries: Banking
Functional Areas: Finance, Change Management

I am currently seeking a Root Cause Analyst to join the Commercial Banking team in a leading global bank Birmingham. The role-holder will be responsible for analysing complaints data to identify systematic, recurring or emerging problems, and design/implement a strategy to minimise future complaints.



Role Responsibilities:

* You will work with Complaints Insight and Analysis to ensure a solid process is put in place to identify recurring or systematic problems

* Prepare strong business cases supported by qualitative and quantitative evidence, benefits and cost to implement

* Ensure all actions are completed in line with FCA standards

* Stakeholder management at all levels

Experience Required:

* Strong analytical skills with a strong understanding of the principles of Root Cause Analysis

* Green belt six sigma accredited

* Excellent communication skills with experience managing internal and external stakeholders

* Confident using MS Excel to a high level

Reed Specialist Recruitment Limited is an employment agency and employment business

Find out what you are worth... Download the 2017 Salary Guide now http://bit.ly/2jAv77X


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