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Senior Operations Technician
London (City) - London
Small independent Lloyd’s Broker has a great opportunity for an experienced Senior Operations Technician to join their London (City) office. This is a pivotal newly created role and will take over a number of the responsibilities from the Operations Director, allowing him to focus on other areas of the business. A good knowledge and understanding of a wide range of classes of Commercial business is required and specific responsibilities will include: Management and training of staff in operational and technical placement processes, procedures, (re)insurance knowledge and practices; Appraisals for technical team members; Overseeing and quality control of all activities; Providing specialist advice, guidance and sharing of knowledge and expertise; Ensuring that defined targets and deadlines are met; Maintenance and ongoing development of workflow processes, procedures and systems to provide real time management reporting and to maintain best practice; Weekly and monthly revenue recording and forecasting; Oversight of all pre and post placement technical insurance and reinsurance matters; Technical servicing support and strategic programme input with business producers for high profile new/renewal accounts; Specific day-to-day client account handling and management as well as Management reporting as required.
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