INSERT INTO tblcactusclickthroughs (CTR_AgencyID, CTR_ConsultantID, CTR_VacancyID, CTR_AgentsRef, CTR_JobTitle, CTR_LanguageID, CTR_Date) VALUES ('2499', '2697', '53501', '3585', 'Cloud Engineer', '1', NOW())

Cloud Engineer

Main Responsibilities:

* Provide operational & technical support & maintenance for Cloud based platforms across the Liberty Global group.
* Operational, initiative and project based activities.
* Availability management adhering to business defined SLA's.
* Preventative systems maintenance, including patch management, security management & system integrity checking.
* Cloud system builds ensuring server hardening procedures are followed in line with documented process
* Cloud system decommissions ensuring data destruction procedures are followed in line with documented process.
* Pro-active systems performance capacity management.
* Pro-active systems obsolescence management.
* Extensive automation scripting using various tools and technologies.
* Participate in vendor service reviews.
* Testing Disaster Recovery ability.
* Providing Cloud technical support & guidance to application support teams.
* 24 x 7 Callout to support the cloud platform
* Take personal ownership of tasks & work streams delegated by manager and manage through to completion with an emphasis on timely closure.
* Ensure operational processes are defined and continuously reviewed with supporting version-controlled documentation.
* Regular travel to Liberty Global sites, unsociable hours & overnight stays where appropriate.
* Occasional travel to offsite vendor locations for service reviews and/or technology briefings.
* Contribute to and has ownership of, both individual & team objectives.
* Ensure problem & request related work is channelled via appropriate systems so that reporting stats can be measured.
* Ability to manage time effectively & prioritise both operational and project workloads.
* Provide activity based reporting at intervals defined by manager and/or team leader.
* Ensure compliance with relevant standards e.g. ITIL, Sarbanes Oxley, ISO 17799, COBIT & auditing authorities (internal & external). Taking timely action to remedy any deficiencies and/or risk areas.
* Energy and passion in order to achieve stretching objectives
* Process Driven, always looking for improvements and leading change.
* Understanding of and passion for delivery of excellent service to internal & external customers
* Build and maintain effective collaborative relationships across all business divisions including Technology
* A strong understanding of Liberty Global systems, products and services
* Able to negotiate with both customers and IT Service providers
* Creative, imaginative and innovative thinking relating to problem solving and new opportunities
* Understanding of broader business environment and organisation
* Able to work on own initiative

This job vacancy is no longer active.

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