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Business Intelligence (BI) Solutions Manager

Ref: : 23112152 (Additional Resources Ltd.)
Location: :

London - London

Rate: 65K to 75K (Permanent) +
Industries: IT
Functional Areas: IT

Business Intelligence (BI) Solutions Manager - London

GBP 65,000 - GBP 75,000 flexi/remote working

My client, an award-winning Media house is looking for a Business Intelligence (BI) Solutions Manager to join them. You will join a business intelligence workstream within the Customer Data Platform.

My client strongly believes in the benefits of flexible working, some remote working and autonomy in their day to day jobs.

Customer Data Platform team is a part of the Digital Product and Engineering department. The team is tasked to build a data platform which brings multiple customer data silos together and build Single View of the Customer for many use cases, such as management reporting, analytics, enhancements in commercial processes, digital product user journeys, etc.

What will the role involve?

The BI Solutions Manager builds and supports customer analytics solutions, organisation and processes to provide reliable, self-serve and real-time information. You will work closely with the Customer Insights team and Customer Data Platform data engineering team to define the needs for information, solutions and development priorities. The role requires a strong business acumen, ability to translate data into information, experience in building and leading BI teams and advanced knowledge of data visualisation tools and data architectures.

You will have the opportunity to display your skills in the following areas:

Work with business stakeholders to identify needs for tools and insights, define reporting metrics, prioritize and communicate deliverables, gather feedback.
Lead the team of data analysts and BI developers to deliver BI solutions, i.e. periodic monitoring or discovery dashboards, ad-hoc analysis, curated data sources, visualisation tool and other analytics solutions that drive key business insights and decisions.
Monitor and resolve dashboard related issues, e.g. technical bugs, user error/guidance, data integrity and quality.
Work with Data Platform PM and data engineers to specify requirements for data sets and technical data infrastructure. Organise testing of Data Platform solutions.

As a BI Solutions Manager, the following skills are essential:

Managed BI teams to deliver dashboards, reports, curated data sets, visualisation tools, other BI solutions
Strong business acumen in customer relationship management (CRM) field
Experience of working with big B2C customer related data, e.i. engagement, acquisition, churn, average revenue per customer etc.
Advanced experience with Agile and project delivery methodologies
Proven ability to design and execute strategy for BI data self-serve capabilities within organisation
Ability to demonstrate a basic understanding of data privacy principles
Advanced experience with data visualisation tools like Tableau, Qlik, Looker, Data Studio, Quicksight or equivalent
Knowledge of data architectures and basic SQL skills are important

Important Information: We e


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