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Operations Manager/Training Manager

Ref: : 24128058 (Additional Resources Ltd.)
Location: :

Nutfield - South East

Rate: Attractive (Permanent) +
Industries: Education / Training
Functional Areas: HR

Operations Manager/Training Manager

Location: Nutfield

Salary: Competitive salary depending on qualifications and experience

The Role:

Offering a very competitive salary within a family run business, our client are looking to recruit an Operations Manager/Training Manager to have overall responsibility of operations, HR, customer service, purchasing and sales as well as managing 3 teams of employees. This is an excellent opportunity for an individual with experience in a similar role, ideally in the training industry.

The Company:

A highly successful training company providing hands on generic training in networking and telecommunciations. Individually tailored to their customer`s needs, the instructor led courses can be customised to businesses in a variety of sectors.

Role Responsibilities:

* Ensuring all training courses run successfully.
* Managing trainers and finding contract trainers.
* Managing the video training product and ensuring it reaches market.
* Overseeing the provision of training services.
* Ensuring the company is running as well as it possibly can.
* Analysing and improving organisational processes, and working to improve quality, productivity and efficiency.
* HR duties, such as recruiting, screening and interviewing new staff. The full recruitment process including advertising the role and working with recruitment agencies.
* Managing the business activities and processes that help the company run effectively. Maintaining efficiency of processes to make the sales process as streamlined as possible. Making sure the sales team have everything at their disposal to make them more productive, effective, and efficient. Maintenance of the CRM.
* Management of general supplies needed for services offered, general supplies for offices and facilities and equipment. All strategic and operational purchasing.
* Customer service duties.

Essential Skills and Requirements:

* Ideally qualified to a degree level.
* Experience in a similar position, ideally in the training industry.
* Excellent organisational and communication skills.
* Experience managing a number of teams.
* Ability to prioritise.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.

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