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Pre Sales Engineer / Technical Account Manage

Pre Sales Engineer / Technical Account Manager

Location: Worthing

Salary: up to GBP 64k DOE benefits, hybrid working

Our client are seeking a highly organised individual; a person who can understand and convey technically complex ideas and designs to a variety of stakeholders. The Pre-Sales Engineer / technical Account Manager will provide demonstrations of our clients` products and services, scoping, proof of concept tasks, and written documentation to meet the needs of their customers.

The Person:

* Youll be an expert in capturing customer requirements and mapping that across to the portfolio of solutions and services that the client provides.
* Using your excellent communication skills and technical expertise, you will assist the Sales Team Account Managers in successfully closing opportunities.
* Commercial acumen together with a strong technical background of IT monitoring tools is essential to the role.
* A strong communicator and is quick to build relationships at all levels.


Duties and Responsibilities:

Pre-Sales Delivery:

* Work with the Sales team to close opportunities by being the subject matter expert for technical products across the business
* Keep up to date with the latest developments across the industry and product portfolio to ensure their offerings and solutions keep up with industry trends and standards
* Sales oriented approach to engagements, effectively describe and demonstrate use cases for their portfolio finding opportunities to upsell products fitted to customer needs
* Hold presales product demonstrations and scoping calls with customers identifying technical and recording them into CRM
* Create technical proposals/contribute technical content where required
* Deliver SolarWinds training for customers and internal teams as appropriate and deliver this or offsite as required
* Work within the ethos of internal knowledge sharing amongst team members, assist the other team members in own area of expertise
* Contribute to the internal repository of knowledge resources
* Write blog posts about SolarWinds features
* Host Webinars on a variety of topics to do with the portfolio


Requirements:

* Previous experience working as Pre-sales Engineer, or Solutions Consultant, or Technical Account Manager
* Good knowledge on SolarWinds Orion, or similar monitoring tools.
* Excellent written and oral communication.
* Confident and comfortable at delivering pre-sales activities such as customer meetings and delivering product and solution demonstrations at various stakeholder levels within an organisation.
* Able to create highly complex technical documentation with minimal input.
* Positive, flexible, proactive attitude with a strong sense of responsibility to ensure the highest standards are met throughout the business.
* Ability to plan, organise and prioritise own workload.
* Previous use of CRM/database applications.
* High degree of technical knowledge across a

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