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Product Director, Remote (B2B/Customer Impact)

Ref: : 23682011 (Additional Resources Ltd.)
Location: :

London - London

Rate: 120K (Permanent) +
Industries: IT
Functional Areas: Programme / Project Management

Product Director, Remote (B2B/Customer Impact) andndash; UK/Remote

andpound;120k basic bonus stock option

My client, a digital start-up AI Software Builder is looking for a Product Director (remote working) who will be responsible for determining the strategy for how they grow and adapt to different customer groups and how they can deliver the best experiences for their low-tech customers

The start-up specialises in building, maintaining and running bespoke software for their customers, making it faster, more accessible and less expensive for everyone to bring their ideas to life.

Last year they secured $29.5m of funding to scale our growth in Europe. They already have three offices in LA, Delhi, and London and recently hit 250 employees globally. A key focus for them this year is to significantly grow their London operation.

About the role

We have ambitious goals to technologically enable a million small businesses around the world and are looking for an experienced and customer focused product director to own the challenge of building and growing our Studio Store business. The successful candidate will champion customer and business outcomes when making product decisions, and ensure the team is empowered to best meet the needs of micro-SME`s around the world.

The ideal Product Director will be an expert in building products that deliver a fantastic end to end experience that customers love and a brilliant communicator and collaborator. You will be used to working closely with stakeholders in various disciplines and teams (Design, Engineering, Data, Marketing, Sales, and Customer Success).

Requirements

Youandrsquo;ve shipped world-class products in a fast-growing company before

Youandrsquo;re passionate about helping millions of small businesses around the world

Youandrsquo;re data driven and monitor your metrics to see whether youandrsquo;re delivering to key business outcomes

Youandrsquo;re excited about the challenge of owning a multi-product line, the end to end customer journey, and the ability to deliver a fantastic user experience to different users in different parts of the world

You`ve worked on customer journeys like self serve, free to paid conversion, onboarding and activation

Responsibilities

Define and execute the product roadmap for the entire customer journey, from acquisition to retention

Understand and own separate product roadmaps for each customer group (eCommerce, restaurants, etc)

Build use cases and feature descriptions, and work closely with the engineering team to execute on product releases

Display strong leadership, organizational and execution skills across the entire organization.

Work closely with the various stakeholders (VP of Studio Store, product marketer and regional GMs) to constantly prioritise the scope of work that will genuinely solve user problems and meet business outcomes

Work autonomously through the backlog while making sure that features


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