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Real Estate Case Manager

Ref: : A/21836 (AMC Insurance Appointments Ltd)
Location: :

London - London

Rate: 50K (Permanent)
Industries: Insurance
Functional Areas: Accountancy / Taxation

Our client, a leading provider of claims solutions, are looking to recruit a European Real Estate Case Manager within their TPA Real Estate Division.

The role involves providing first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion.

To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of the company.

The role involves:
▪ Demonstrating a high level of technical quality and service delivery, incorporating exceptional customer service at all times
▪ Maintaining an excellent degree of knowledge of European Property related claims principles and practices
▪ Promoting and supporting the TCF principles
▪ Management of SLA compliance, ensuring data accuracy and accurate MI produced
▪ Onboarding new UK and European clients and attending client and review meetings
▪ Account management and oversight on all European Real Estate accounts.

The successful candidate will have excellent knowledge of European Real Estate Property business, as well as existing relationships with key London stakeholders and the ability to build new relationships.


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