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Senior Binder Management Technician

Our client, one of the largest insurers in the Insurance and Reinsurance market, is looking for a Senior Binder Management Technician.

Reporting to the Binding Authority Operations Manager, this is an exciting opportunity that offers exposure to multiple classes of business on an international basis, as well as opportunities to interact with many different areas of the business.

Candidates from various backgrounds (such as underwriting, claims or broker) will be considered, but experience in Binding Authorities and Bordereaux processing is essential. In addition, knowledge of the DDM system or similar Bordereaux Management systems would be highly advantageous. The role will also involve overseeing and monitoring of the company’s outsourced service provider arrangements, as well as monitoring credit control performance on a written versus paid basis.

Specific responsibilities include:
• Ensuring that all in scope binders are notified to the service provider in a timely fashion and in line with agreed SLA’s.
• Overseeing the mapping review and sign off function on a divisional basis ensuring that all binders pass mapping quality control checks.
• Working with the outsource provider, facilitating where appropriate, the timely receipt and upload of all bordereaux for in scope binders.
• Overseeing the completion of a set of regular monthly compliance checks of uploaded data, escalating potential breaches of binder terms to underwriters and the DUA team.
• Overseeing the smooth transfer of data from the outsource provider to the internal data warehouse.
• Assisting in the integration of any new or additional systems or processes into the existing Binder Bordereaux Management process.
• Working with the DDM Tide system, assisting in the integration of binders and the mapping and bordereaux upload process.
• Ensure that all Claims bordereaux are being reconciled, mapped and uploaded by the outsource service provider.

Required Knowledge and Qualifications:
• Insurance experience within the Lloyd’s Market and experience specifically within delegated underwriting highly desirable. Claims processing knowledge also desirable.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Strong team player, with an appreciation of the need to ensure strong links are built and maintained with other business functions and areas.
• Good understanding and knowledge of end to end underwriting process.
• Strong analytical skills required.

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