INSERT INTO tblcactusclickthroughs (CTR_AgencyID, CTR_ConsultantID, CTR_VacancyID, CTR_AgentsRef, CTR_JobTitle, CTR_LanguageID, CTR_Date) VALUES ('3690', '3951', '58190', '23077958', 'Senior Security Support Engineer', '1', NOW())

Senior Security Support Engineer

Ideal is an inspiring place to work. We are an independent company, offering a refreshingly different experience to larger IT solutions providers. We select technology vendors that are at the top of their game so that our experts can design the real-world solutions our customers need. We continually invest in our employees` development and training to keep our skills fresh and enable our employees to further their development whether this be technical qualifications, soft skills training or something personal to them.

We welcome applicants from all backgrounds, and aim to offer all our staff the support they need to achieve their career goals. We particularly welcome candidates from under-represented groups in the Tech Community.

Senior Security Support Engineer

Position: Permanent, Full Time

Location: Brighton

Salary: GBP 50,000 - GBP 60,000 /year depending on experience Benefits (as below)

The Role

The Senior Security Support Engineer will play a key role in the Service Centre team, being a time served engineer who has extensive experience and who is a subject matter expert in this field. One who is able to deep dive in to resolving complex technical issues, work on managing, maintaining and bettering the Security Services we deliver and to work with peers to mentor and develop team skillsets.

Working closely with the delivery and solutions teams within the business, you will be involved in developing both tactical and strategic approaches to our Managed Service Customers. This is a growing area of our business and as such will provide challenge and demand flexibility while providing opportunities to go broad and deep into a growing solution set.

What you can expect from Us:

* Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave
* Working pattern: Flexible, office and home
* Location: Superb, open-plan, modern office, right next to Brighton station
* Work/Life Balance: 25 days annual leave plus flexible working opportunities
* Wellness and Wellbeing: We take our teams health seriously, activities, coaching, and socials are routine to us.


What you`ll be doing:

* Complex Incident Resolution: Investigate and resolve complex technical issues on the customer`s Network and IT estates using agreed troubleshooting methodologies
* Problem Management: Working with vendors and customers to resolve problems or adopt an agreed workaround solution to customer`s issues
* Internal Project work: Supporting and taking ownership of ad-hoc projects to develop the capabilities within the Ideal Service Centre
* Knowledge Share and Team Mentoring: Supporting the wider team with knowledge share and personal mentoring, via knowledge base communications (emails, how-to guides etc.), 121`s and contribution at team meetings
* Lead Engineering Duties: Plan and execute in depth technical customer assessments including vulnerability, best practice and hardening le

This job vacancy is no longer active.

Please feel free to look at similar jobs below or use our executive job search facility to find the right job for you.

This job is no longer active.

Search for current jobs