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Senior User Researcher

Ref: : 22937950 (Additional Resources Ltd.)
Location: :

Reading - South East

Rate: 60K to 65K (Permanent) +
Industries: IT
Functional Areas: IT

Senior User Researcher - Reading

GBP 60k - GBP 65k basic

My client, a service digital agency based in Reading is looking to hire a Snr User Researcher to join a great friendly team.

This is a great opportunity for someone who is naturally curious and excited by the prospect of working on purpose driven projects.


Conduct research activities to better understand who we are designing for.

Delve deeper into the reasons why?

Always have an eye on the future. A keen interest in trends affecting our technology, services and society

Identify key research questions, ready to implement in stakeholder and user interviews

Gather and analyse qualitative and quantitative research

Introduce assets (visual, models, presentations, etc) which communicate research findings in a clear, concise format

Collaborate with the wider Design team to share insights and findings which will impact design decisions which will be implemented into projects

Stakeholder management of teams with a wide range of skills and capabilities


Degree or training in Design, Psychology, Sociology, Human-computer interaction or related fields or equivalent practical experience

4 years of experience conducting research in a Design/Agency environment

Strong knowledge and experience of moderating usability testing, co-design activities, design sprints, card sorting, ethnography, heuristic and expert reviews, remote testing tools and other research activities as needed.

Designing, recruiting for and conducting qualitative and quantitative research (including depth interviews, focus groups, ethnography, surveys)

An appreciation and understanding of service design practices

An understanding of digital development and technology.

An ability to communicate work visually/diagrammatically, as well as through the written word (Journey maps, storyboards, process flows, service blueprints)

An ability to investigate problem spaces in terms of people, business, industry and scenarios.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies and Employment Businesses Regulations 2003


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