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Freelance Business Analyst Consumer/B2B

Ref: : JN -042018-80152 (Darwin Recruitment)
Location: :

Köln - Germany

Rate: K (Contract)
Industries: Telecomms, Accountancy Firms
Functional Areas: Customer Service / CRM

My client, a leading German telecommunication company based in Cologne, is currently looking for an experienced business analyst on a freelance basis. The project will start on the 30th April 2018 and last for 3 months with an option of a further extension. You will be responsible for the definition and documentation of business requirements within the field of CRM.

Business Analyst:

The consumer department requires support from an experienced business analyst for various projects, focusing on product launches as well as activities within the field of CRM.

Start date: 30/04/2018

End date: 30/06/2018

Location: Cologne

Languages: German/English

Industry: Telecommunication



Responsibilities:

* Supporting the division by independently including, defining and analyzing requirements among all project stakeholders
* Structuring and written documentation of business requirements (Documentation in English!)
* Analysis of the impact of requirements on existing processes, cooperation with external partner companies and IT systems
* Cooperation with process and project management
* Collaboration with system analysts and architects on configuration and customization of relevant systems

Required knowledge and qualifications:

* Profound project experience in the field of business analysis as well as the definition and documentation of business requirements (CV evident)
* Project experience within the launch of new products and solutions (Knowledge of related process within the field billing and CRM)
* Very strong communication skills, also at different project levels and with different contact persons
* Good understanding of the documentation of processes and requirements
* Project experience in the telecommunications industry and / or in the field of customer operations
* Very good German and English language skills

Additional information:

* Part time: Minimum 4 days
* Remote possibility: Mon-Thu onsite, Friday remote possibility given



If you, or someone you can recommend, are interested in this exciting project and able to start from the 30/04/2018, please contact me under matthias.kunkel@darwinrecruitment.com


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