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Underwriting Support Team Leader
London - London
Our client, a leading international insurer and reinsurer is looking for an Underwriting Support Team Leader. You will be responsible for leading a Team of 2 Underwriting Assistants and their workloads as well as relationships with underwriters in a complex line of business.
Key duties and responsibilities include:
• Provide frequent oversight of the data entry processes - the keying of Policy, Quote/Submission/ Endorsement/Renewal information into company systems - ensuring staff are managing their workloads adequately.
• Develop, track and maintain SLA’s
• Monitor key performance metrics and take corrective action to ensure service level agreements are met
• Ensure staff members resolve all transactional data management issues (allocations, debtors, signings management) within SLA’s
• Undertake regular checks to ensure document management processes are being followed to the correct standard
• Be the administrative coordinator and liaison officer with other departments such as Actuarial, Finance, and Risk Engineering
• Liaise with Brokers to manage Accounts
• Manage the timely response to requests for information related to policy processing
Skills and experience required includes:
• Management experience (highly desired)
• Advanced knowledge of transactional insurance systems
• Advanced verbal and written communication skills, with a strong personality and the ability to interact with a diverse group including executives, managers, and subject matter experts.
• Proven ability to establish and maintain deadlines and service level agreements
• Ability to proactively resolve issues with strong analytical skills
This job vacancy is no longer active.
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