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IT Manager

IT Manager

Location: Bristol

Saalry: GBP 40k - GBP 50K DOE

Job Type: Full-Time, Permanent, Travel UK and Overseas

Our client is a global business, with a dynamic outlook to continue leading the way within their industry through innovation, technology, infrastructure, and forward-thinking initiative. They have been around for over 60 years starting from humble beginnings and growing into the biggest name in the world of their area of excellence. They are now seeking to recruit an IT Manager to join their team.

The Role:

As an IT manager, you will join their tech division and will be tasked in the delivery of high-quality services to the group and ensure support and service delivery processes are in place to meet business needs. This role is a hands-on position and includes maintaining business services, provisioning new and changes to services, communication and control as well as showing leadership in change and improvement initiatives.

It requires that you establish excellent engagement throughout the group, manage expectations and achieve operational service delivery excellence. The role is predominantly Bristol based but will require travel to different sites within the UK and abroad will be necessary.

What youll be doing

* Take responsibility for all IT across multiple sites
* Ensure that computer systems and networks are running smoothly
* Responsible for IT continuity of service, cyber security, and disaster recovery
* Ensure that policies and procedures meet best practice
* Managing external IT services, suppliers, and providers
* Manage business applications
* Manage Microsoft Teams phone
* Provide staff with IT support
* Provide staff with IT training including cyber security
* Collaborating with different departments to ensure all IT requirements are being met.


Requirements:

* Knowledge of infrastructure, software, and hardware (e.g. RDS, networking, firewall technologies, active directory, PC, software and cloud deployment, Microsoft365, Sage products, WMS products).
* Requires a supporting knowledge of telecommunications.
* A good understanding of industry standards and cybersecurity.
* Understanding of project management principles.
* Excellent coordination skills.
* Experience in working on IT projects\service delivery.
* Ability to map IT environmentslandscape - current and future states.
* Excellent skills in standard Windows Office applications - Word, Excel and PowerPoint, office 365. Experience in SharePoint and planning tools such as MS project is desirable but not essential.
* Ability to prepare reporting materials.


Desirable skills:

* Excellent numeracy skills plus a base understanding of finance / budgeting are desirable.
* An understanding of software integrations
* An understanding of e-commerce integrations


Experience:

* Information technology: 3 years (require

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